Mauritius Titiyan Prabowo
Revenue Management | Sales Strategy | Digital Development | Hospitality Ecommerce | Data Analyst
Currently live in West Jakarta, and possible for placement.
Language proficiency:
English & Bahasa
(writing, reading, listening & speaking)
EF SET score: C2 (74/100)
see Certificate
Who is Tiyan?
I am an experienced Revenue Management person in Hospitality Industry with proven results in development of market mix and revenue stream across the hospitality sector. Having experience more than 6 years in revenue management, I have strong ability at sales strategic development by focusing on data-driven decision making, forecasting, winning the competition, and improving the customer booking and staying journey. Extensive knowledge on digital development for hospitality industry, as well as hospitality ecommerce sector are my added values.
I believe data is one of the core element to grow. Hence, periodically I keep myself up to date with the latest development on data analysis. Herewith I attach a link under button 'Data Analytics Sample', for you to see what can we make from a csv file with a bunch of data set, onto a simple dashboard to use, only using a google data studio. Nonetheless, the more complexity will also requires more development in data analytics. Therefore I started to learn about Python. It's a challenging and fun at the same time, for me.
My vision is to help hotel chain, especially local hotel chain, to experience the simplicity of data driven decision making. I believe collaborate with CRM company will be much more easy, but let's try the simple one before we go fancy. Kindly access the page Data Analytic Sample to explore how deep & fun we can understand the data analysis.
Connect with me:
+628111355457
Software & Program Expertise
Advanced
Microsoft Office (Word, Excel, PowerPoint, Visio)
Google Suite (Google Sheet, Google Docs, Google Slide, Google Form, Google My Business, Google Analytics, Google Data Studio, Google Site)
Infor EzRMS (Revenue Management System)
Booking Engine & Online Travel Agents (YCS Agoda, Booking.com, Traveloka Terra, Hotelbeds, GDS, Sabre Synxis, Siteminder)
Property Management System (VHP, Opera, Infor HMS)
Facebook Business Manager
Hotel Loyalty Program
Online Reputation Management (TrustYou, ReviewPro, Tripadvisor)
Intermediate
Adobe Photoshop
Adobe Premier Pro
Website Content Management System
Email Marketing Platform (MailChimp, Vertical Response, Repup)
Google Tag Manager
Adobe dreamweaver
Educational Background
1994 - 2000
Elementary School - SD St. Yusup, Bandung
2000 - 2003
Junior High School
SLTP Yos Sudarso, Purwakarta (Jawa Barat)
SLTP Providentia, Bandung (St. Ursula)
2003 - 2006
Senior High School
SMA Sedes Sapientiae Bedono, Kabupaten Semarang
2006 - 2013
Bachelor Degree (unfinished)
Industrial Engineering in Telkom Institute of Technology (Telkom University)
Professional Experiences
January 2021 - December 2022 : Head of Digital Revenue
January 2023 - January 2025 : Director of Strategic Sales & Revenue
February 2025 - Present : VP Distribution & Strategic Support at PHM Hotels
đź“ŤTomang, Jakarta Barat, Indonesia
In this current role, I am focusing on shaping distribution strategies, revenue growth, and commercial support across PHM Hotels. My goal is to drive business performance while ensuring our teams have the right tools and insights to succeed.
Key responsibilities include:
Optimizing distribution and revenue strategies to maximize performance across all hotels.
Strengthening direct booking and digital initiatives to enhance our competitive edge.
Supporting hotel teams with data-driven insights to improve decision-making and results.
Improving business processes and distribution channels for better efficiency and effectiveness.
Overseeing loyalty programs, commercial projects, and group-wide initiatives to increase guest engagement.
Assessing new opportunities for hotel expansion through feasibility studies and strategic planning.
Fostering collaboration and innovation to keep PHM Hotels ahead in a dynamic market.
January 2020 - December 2020
Cluster Revenue Manager at Aryaduta Hotel Group
đź“ŤKarawaci, Tangerang, Indonesia
Analyzing and provide recommendation for group business strategies
Oversee revenue management and distribution strategy of the hotel
Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long term strategies.
Generate & Monitor Daily, Weekly, Monthly, Quarterly forecast that align towards budget
Conduct Weekly Revenue Meeting and discuss about strategy to achieving Budget
Generate & Understand Daily pick up and pace for all segment
Monitor Market Segment, Line of business and Geo Origin production trend
Do Regular Displacement analysis (simulation) and provide recommendation for next 3 months strategy
Understand City demand trendÂ
Regularly discuss about Demand Calendar
Maintain all rate grid
Provide rate strategy that align with market and demand calendar
Identify unconstrained demand and applying yield managementÂ
Work with Sales and Reservation team to maximize Hotel profit & achieve the budget
Provide daily production and performance report
April 2019 - December 2019
Head of Revenue & Ecommerce at PHM Hotels
đź“ŤTomang, Jakarta Barat, Indonesia
Oversee top line performance of all hotels under PHM Hospitality
Initiate group initiatives to support hotel’s performance
Ensure all properties are following corporate standard for online distribution
Review current workload analytics for all ecommerce and revenue team, to generate efficiency and effectivity on the daily, weekly, and monthly tasks
Deploy revenue management strategy in property level and monitor on weekly basis
Maximize applicable tools to implement dynamic pricing throughout potential segments
Provide business insights both for corporate level and property level, to ensure that all stakeholders are up to date with the market
May 2017 - March 2019
Revenue Manager at Alila Jakarta
đź“ŤPecenongan, Jakarta Pusat, Indonesia
Drive Market Share and Revenue Performance through proper pricing, inventory and market mix management
Develop overall pricing strategy to include all market segment and distribution channels
Provide guidance on contracted account pricing (Travel Partners & Corporate FIT accounts) to the Sales team
Provide guidance on group availability and pricing. Ensure Group Guidelines and Target Rates are updated on a regular basis
Ensure effective and competitive pricing strategies are in place to reflect asset strengths relative to the competition and market dynamics
Effectively manage inventory and pricing strategies on all distribution channels including brand.com, third party websites and GDS
Focus on lowering distribution costs and driving room nights to Direct segment
Coordinate with Digital Marketing director to optimize online opportunities for incremental revenue and market share growth
Communicate with Digital Marketing and Sales team on soft dates to drive occupancy
Closely monitor competitive pricing and understand impact of pricing strategies on property performance
Review and analyze STR data on a daily, weekly and monthly basis (where available) and communicate performance during daily, weekly and monthly hotel meetings
Consult with Sales Managers on rate/ inventory availability for all potential group business and oversee the management of Group Blocks from the PMS (ie. group cut-off dates, rooming lists, group block activity)
Assess group business based on displacement analysis principles to ensure maximization of overall hotel revenue
Proactively identify and analyze highs and lows taking into consideration past performance as well as new market trends. Implement appropriate strategies including LOS restrictions, price decisions, room type yielding, overbooking, etc
Pro-actively monitor the hotel revenue budget to recommend and implement corrective actions where necessary
Be recognize as the in-house hotel specialist, optimizing the pre-selling and up-selling activities and ensure skills transfer to the reservation department team members
Oversee the management of Reservations to ensure effective selling strategies are in place and all Alila Core Standards & Policies are followed
Maintain at all times proper filing of reservations, contracts and reports whether in the office or on Shared Drive as per Alila standards
October 2016 - May 2017
Revenue Manager at Aryaduta Menteng
đź“ŤMenteng, Jakarta Pusat, Indonesia
Oversee revenue management and distribution strategy of the hotel and manage day to day
Manage and oversee strategy for all 3rd party distribution
Responsible for assessing, analyzing and pricing group business strategies
Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long term strategies.
Generate & Monitor Daily, Weekly, Monthly, Quarterly forecast that align towards budget
Conduct Weekly Revenue Meeting and discuss about strategy to achieving Budget
Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator,
corporate, consortia, crew, groups, etc.).
Generate & Understand Daily pick up phase for all segment
Monitor Market Segment, Line of business and Geo Origin production trend
Do Regular Displacement analysis for all incoming business
Monitor Group tracker and become gatekeeper to accept or reject some business
Understand City demand trend and economy outlook
Regularly discuss about Demand Calendar
Maintain all rate grid
Generate BAR rate that align with market and demand calendar
Identify unconstrained demand and applying yield management
Work with Sales and Reservation team to maximize Hotel profit & achieve the budget
November 2015 - October 2016
Corporate Digital Marketing Supervisor at Santika Indonesia Hotels & Resorts
đź“ŤMelawai, Jakarta Pusat, Indonesia
Focusing on Corporate Digital Marketing & Distribution, and supporting all the Units to distribute the digital contents at all online platforms
Prepare the exposure (design, copywriting, & awareness) to help increase hotel's direct sales via Direct Channel
Deployment on Hotel's Online Reputation Management
Online Content Optimization
Social Media Optimization
Tactical campaign planning & development process
CRM and CMS website development
Revamping the existing website
Pitching and deploying the email marketing campaign
Manage the GDN through affiliates agency
Monthly Editorial Plan
October 2014 - October 2015
Revenue & Ecommerce Officer at Novotel Jakarta Gajah Mada
đź“ŤGlodok, Jakarta Barat, Indonesia
Responsible with all Digital & Social Media for the property
Monitoring Potential Events, also prepare deep reviews for each of them and share to the sales team as supporting data to grab leads of business
Assist the property regarding design graphics, including generating promotion, offer, or package
As Revenue officer, manage to prepare any reports that needed in present and possibly in the future such as market segment breakdown, forecasting, holding, yielding, market mix, and pick-up trend. including benchmark with surrounding competitors and other sister hotels
April 2014 - October 2014
Reservation & Sales Executive at MaxoneHotels Sabang Jakarta by MPHG
đź“ŤSabang, Jakarta Pusat, Indonesia
Managing contracted companies and government institutes, develop and maintain the relationship for any possibilities of business lead
Reporting all the activities, also prepare for an action plan periodically
Handling relation with Online travel agents account Manager (as eCommerce), also maintain each extranet and Siteminder
Connect with me:
+628111355457